Privacy & Security

Privacy Policy KRM88

Your trust is our priority. This document clearly explains how krm88 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective: 1 January 2026
256-bit
SSL Encryption
PDPA
Full Compliance
0
Sale of Data to Third Parties
24/7
Security Monitoring

Why Your Data Secure With KRM88

We don't just comply with the law — we go further to ensure that every piece of information you provide is protected to the highest security standards.

High-Level Encryption

All data transmitted between your device and KRM88's servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.

PDPA 2010 Compliance

KRM88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Every data collection and processing activity has a valid and clearly defined legal basis.

No Data Sales

Krm88 has never and will never sell, rent, or share members' personal data with any third party for marketing purposes without your explicit prior consent.

Data Control in Your Hands

You have the full right to access, correct or request deletion of your personal data at any time through your account settings or by contacting our support team.

Secure & Encrypted Servers

Your data is stored in enterprise-grade data centres equipped with multi-layered physical and digital protection. Server access is strictly limited to authorised personnel only.

Instant Security Alerts

In the event of any security incident involving your data, KRM88 is committed to notifying you within 72 hours in line with global data protection best practices.


01

Personal Information We Collect

When you register and use the KRM88 platform, we collect your personal information to ensure a safe, fair gaming experience that meets regulatory requirements. The information collected is divided into several categories:

Information You Provide Directly

  • Full name as shown on your official identification document
  • National identification number (MyKad) or passport number
  • Date of birth for 18+ age verification
  • Current residential address
  • Email address and mobile number for account communications
  • Bank account or e-wallet details for transaction purposes
  • Photo or copy of identity document for the KYC process

Automatically Collected Information

In addition to information you provide directly, KRM88's systems also automatically record technical information when you use our platform:

  • Your device's IP address and general location information based on IP
  • Device type, operating system and web browser version used
  • Login session records including time, date, and location
  • In-platform gaming and wagering activity history
  • Complete deposit and withdrawal transaction records
  • Website interaction data including pages visited and time spent
Note: All information collected is the minimum necessary to deliver our services securely and meet our legal obligations. KRM88 does not collect information beyond operational requirements.
Data Category Example Primary Purpose
Identity Name, IC, date of birth Account verification & KYC
Contact Email, phone number Communication & Support
Financial Bank account, e-wallet Transaction processing
Technical IP, device, browser Security & Fraud Prevention
Games Wagering history, wins Audit, AML & responsible gaming
02

How We Use Your Personal Data

KRM88 uses your personal data solely for lawful, necessary and relevant purposes in connection with the provision of our services. We never use your data for unrelated purposes without your explicit consent.

Account Management and Services

Your data is used to create and manage your member account, process registration, verify your identity through the KYC process, and keep your account secure from any unauthorised access. Without this data, we are unable to provide you with core services.

Financial Transaction Processing

Your financial information is used to securely process deposits and withdrawal requests, generate transaction records for audit and tax purposes, and ensure funds are sent to the correct account that belongs to you.

Security and Fraud Prevention

Technical data such as IP addresses and session records are used by KRM88's monitoring systems to detect unusual activity, prevent fraud attempts, unauthorised access and money laundering in line with AML legal requirements.

Communication and Customer Support

Your email address and phone number are used to send important account-related notifications — such as transaction confirmations, security alerts and policy updates — and to provide effective customer support whenever you need assistance.

Responsible Gaming

Your gaming activity history is monitored by KRM88's responsible gaming system to detect risky gaming patterns and enable us to offer appropriate assistance when needed. This is part of our commitment to member well-being.

Marketing Communications: We will only send you promotional materials and bonus offers if you have consented to receive such communications during registration or through your account settings. You may withdraw this consent at any time.
03

Data Sharing with Third Parties

KRM88 upholds the principle that your personal data belongs to you. We do not sell, rent or share your data with external parties for marketing purposes. However, there are certain situations where data sharing is necessary and legally permitted:

Sharing Required for Operations

  • Payment Providers: Minimal financial data is shared with approved payment service providers such as the FPX gateway, Touch 'n Go and USDT crypto providers to process your transactions securely.
  • Game Providers: Your username and game session data are shared with licensed game providers such as Evolution Gaming to enable you to play on their platforms through krm88.
  • Identity Verification Services: KYC data is shared with approved identity verification partners to meet AML compliance requirements.

Sharing Required by Law

Krm88 may be required to disclose your personal data to government authorities or law enforcement when mandated by court order, regulatory directive, or other legal obligations. In such cases, we will only disclose the minimum information necessary.

Our Commitment: All third parties we work with have signed strict data protection agreements. They may only use your data for specified purposes and are not permitted to disclose or use it for any other purpose.
04

Cookies and Tracking Technologies

KRM88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our site.

Types of Cookies We Use

  • Essential Cookies (Required): Required for core platform functions such as maintaining your login session, remembering language preferences and ensuring security features work correctly. These cookies cannot be disabled.
  • Performance Cookies (Analytics): Helps us understand how members use the platform — which pages are visited most, how long they spend, and where technical issues occur — so we can continuously improve the user experience.
  • Functional Cookies: Remembers your preferences and personal settings, such as the betting limits you have set and display preferences, so you don't need to reconfigure them every time you log in.

Managing Your Cookies

You can manage and delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality and cause certain features to not work properly. Refer to your browser's documentation for detailed cookie management guidance.

05

Data Storage and Security Measures

KRM88 takes the responsibility of storing and securing your data extremely seriously. We continually invest in security infrastructure to ensure your data remains protected at all times.

Where Your Data Is Stored

Your personal data is stored in enterprise-grade data centres equipped with strict physical security controls — including 24-hour surveillance, biometric access control and fire and natural disaster protection systems. All data is regularly backed up to separate locations to ensure service continuity.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted over the network
  • Sensitive data encrypted at rest using AES-256
  • Two-Factor Authentication (2FA) available for all member accounts
  • 24/7 threat monitoring and intrusion detection systems
  • Penetration testing conducted periodically by independent security experts
  • Role-based access control — staff can only access data required for their specific duties
  • Complete audit logs for every access to member data

Data Retention Period

KRM88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, and no longer than required by law. Financial transaction records are kept for a minimum of 7 years in line with Malaysia's AML legal requirements. Account data that has been inactive for 3 years or more will be archived and deleted in accordance with secure procedures.

06

Your Rights Regarding Personal Data

As a KRM88 member, you have rights guaranteed under PDPA 2010 in relation to your personal data. KRM88 fully respects and facilitates the exercise of these rights:

Right to Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Correct any inaccurate or outdated information through your account settings or support.

Right to Erasure

Request deletion of your data, subject to applicable legal retention requirements.

Right to Object

Object to the processing of your data for direct marketing or profiling purposes at any time.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

Request a restriction on the processing of your data while a complaint or dispute is being resolved.

To submit any request relating to your data rights, contact our Data Protection team by email at [email protected]. We will respond to your request within 14 business days.
07

Children's Data Protection

The KRM88 platform is strictly for users aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we find that we have inadvertently collected the personal data of an individual under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you are a parent or guardian who believes your child has registered on our platform, please contact us immediately at [email protected] so that we may take the appropriate action.

08

Third-Party Links and Services

The KRM88 platform may contain links or integrations with third-party services such as game providers and payment gateways. This Privacy Policy applies solely to the KRM88 platform and does not cover the privacy practices of those third parties.

Krm88 is not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use separately.

All game providers and payment processors integrated with the KRM88 platform have been reviewed and comply with internationally accepted data protection standards. However, KRM88 has no control over the internal practices of those third parties beyond the scope of our data sharing agreements.

09

Amendments to This Privacy Policy

KRM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the technology we use. Any significant amendments will be communicated to members via:

  • Email notifications to the address registered to your account
  • Prominent notices on the krm88 platform's home page
  • In-account notifications while you are logged in

We will provide at least 14 days before any material amendments to this Privacy Policy take effect, unless such amendments are immediately required for legal or security reasons. Continued use of the KRM88 platform after the effective date of an amendment constitutes acceptance of the updated terms.

The latest version of this Privacy Policy is always available on this page with the update date clearly displayed. We encourage you to review this page periodically.

10

Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how KRM88 handles your personal data, we are here to help.

Communication Channels

  • Live Chat: Fastest channel — available 24/7 via the chat button at the bottom corner of the platform
  • Email: [email protected] — we guarantee a response within 24 business hours

When contacting us regarding a data request, please include your account username and a brief description of the request to speed up the process. Our Data Protection team will handle your request appropriately and within the stipulated timeframe.

Official Complaints: If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital.

Licensed Platform that Protecting You

Play with peace of mind knowing your personal data is protected by the highest encryption technology and full PDPA 2010 compliance. Register now and experience the difference of a truly responsible platform.

  • 256-bit SSL encryption on every transaction
  • Secure KYC — data stored with full encryption
  • Fast withdrawals to your Malaysian bank account
  • 24/7 live support in Bahasa Melayu
Safe & Trusted
Established since 2019 · Over 500,000 members
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